Privacy Policy

Effective Date: Updated July 2024

  • 1. Introduction
    • Welcome to Touchbase Recruitment (“we”, “our”, “us”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information in connection with our recruitment services. By using our services, you agree to the terms of this policy.

  • 2. Information We Collect
    • We collect various types of information in connection with the services we provide, including:
    • Personal Information: Name, contact details (such as email address, phone number, and address), date of birth, and gender.
    • Professional Information: Employment history, education background, qualifications, skills, references, and other information included in your CV.
    • Identification Information: National Insurance number, passport details, work visa information, and other identification documents.
    • Usage Information: Information about how you use our website and services, including IP address, browser type, and activity logs.

  • 3. How We Use Your Information
    • We use the information we collect for various purposes, including:
    • Recruitment Services: To match your skills and experience with potential job opportunities.
    • Communication: To contact you regarding job openings, application status, and other related information.
    • Compliance and Legal Obligations: To comply with legal requirements and regulations.
    • Improvement of Services: To enhance and improve our services and user experience.

  • 4. Legal Basis for Processing
    • We process your personal information based on the following legal grounds:
    • Consent: When you provide your explicit consent for specific purposes.
    • Contractual Necessity: When processing is necessary to perform a contract with you or to take steps prior to entering into a contract.
    • Legal Obligations: When we need to comply with a legal obligation.
    • Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.

  • 5. Information Sharing and Disclosure
    • We may share your information with:
    • Employers and Clients: Potential employers and clients who may have job opportunities that match your profile.
    • Service Providers: Third-party service providers who assist us in delivering our services (e.g., IT support, data storage).
    • Legal Authorities: Law enforcement or other government authorities if required by law or to protect our legal rights.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

  • 6. Data Security
    • We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

  • 7. Data Retention
    • We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

  • 8. Your Rights
    • Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:
    • Access: The right to access and obtain a copy of your personal data.
    • Rectification: The right to correct any inaccuracies in your personal data.
    • Erasure: The right to request the deletion of your personal data under certain conditions.
    • Restriction: The right to restrict the processing of your personal data under certain conditions.
    • Objection: The right to object to the processing of your personal data under certain conditions.
    • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

  • 9. Contact Us
    • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    • Touchbase Recruitment

  • 10. Changes to This Privacy Policy
    • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.